719-698-7079 contact@pcplanet24.com
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PC Planet LLC – Terms & Conditions

Effective Date: 01.01.2012
Last Updated: 08.01.2023

1. Introduction

These Terms & Conditions (“Terms”) govern your use of products and services provided by PC Planet LLC (“we,” “our,” “us”). By purchasing, using, or accessing our products or services, you agree to be bound by these Terms.

2. Services Provided

We offer computer, laptop, tablet, phone, and game console sales, repairs, upgrades, and related technical support. Services may be performed in-store, on-site, remotely, or through mail-in service.

3. Payment Terms

  • Payment is due at the time of service unless otherwise agreed in writing.

  • We accept cash, credit/debit cards, and other approved payment methods.

  • All prices are subject to change without notice.

4. Estimates & Deposits

  • Estimates are provided based on the information available at the time and may change after further inspection.

  • Certain repairs or special orders may require a non-refundable deposit before work begins.

5. Customer Data & Privacy

  • You are solely responsible for backing up your data before service. We are not responsible for data loss, corruption, or recovery unless agreed upon in writing.

  • We will not sell or share your personal information with third parties for marketing purposes.

  • Our full Privacy Policy is available at https://pcplanet24.com/privacy-policy.

6. Repairs & Warranty

  • We will perform repairs and services to the best of our ability using quality parts.

  • Warranty coverage varies:

    • New Products: Covered by manufacturer’s warranty.

    • Refurbished Products: 90-day PC Planet warranty unless stated otherwise.

    • Repairs: 30-day limited warranty on parts and labor unless otherwise stated.

  • Warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or subsequent failures unrelated to the original repair.

7. Abandoned Items

Devices left unclaimed for 30 days after service completion or notification will be considered abandoned and may be recycled, resold, or disposed of.

8. Limitation of Liability

To the maximum extent permitted by law, PC Planet LLC shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data or software

  • Loss of business, revenue, or profits
    Our total liability is limited to the amount paid for the specific service or product.

9. Returns & Refunds

  • Unopened items may be returned within 14 days with proof of purchase.

  • Opened items, special orders, software, and used electronics are non-refundable unless defective and covered by warranty.

  • Labor charges are non-refundable.

10. Remote Services

By requesting remote support, you acknowledge and accept the inherent risks of granting remote access to your device. We are not responsible for issues that occur outside of the agreed service scope.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida.

12. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on our website and effective immediately upon posting.

13. Contact Information

PC Planet LLC
2108 E Silver Springs Blvd
1 352-504-4914
support@pcplanet24.com
pcplanet24.com