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SERVICES

OUR SERVICES

Comprehensive IT Solutions Designed for Your Business

At PC Planet, we deliver a full suite of managed IT services designed to keep your business secure, productive, and ahead of technological challenges. We combine proactive management, advanced cybersecurity, and expert technical support to ensure your systems run smoothly—day after day. Whether you need fully managed IT, co-managed solutions, network upgrades, or strategic technology guidance, our team provides the expertise and reliability your business demands.

We understand that every organization has unique needs, which is why our services are built to be flexible, scalable, and aligned with your goals. From safeguarding your data to optimizing your infrastructure, PC Planet provides the professional support and strategic direction required to help your business grow confidently in a digital world.

Managed IT Services

Proactive, Reliable, and Scalable IT for Your Business

PC Planet’s Managed IT Services provide full oversight of your technology environment—delivering stability, security, and peace of mind. Our proactive approach reduces downtime, prevents issues before they impact operations, and ensures your systems run efficiently every day.

Our Managed IT Services Include:

  • 24/7 monitoring & maintenance for servers, workstations, and network devices

  • Patch and update management to keep systems secure and compliant

  • Real-time alerting and rapid response to critical issues

  • Managed antivirus/EDR for ongoing protection

  • Asset and licensing management

  • User and device onboarding/offboarding

  • Strategic IT planning aligned with your business goals

Why It Matters

Managed IT reduces risk, improves efficiency, and eliminates the unexpected costs of break-fix support. You get predictable IT and predictable billing.

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Network Solutions

Reliable, Secure, and High-Performance Business Networks

Your network is the backbone of your business. PC Planet designs and manages secure, scalable networks that support your operations and growth.

Network Services Include:

  • Network design & architecture

  • Switches, routers & firewall deployments

  • Business-grade Wi-Fi installation & optimization

  • VLAN segmentation & access control

  • Remote access and VPN solutions

  • Network performance monitoring

  • Secure cloud and hybrid connectivity

Built for Performance and Security

We ensure your network is fast, resilient, and protected against intrusions—supporting everything from daily workflows to advanced cloud operations.

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IT Consultation & Projects

Strategic Guidance and Expert Execution

PC Planet provides professional IT consulting to help you plan, implement, and optimize your technology investments.

Consulting & Project Services:

  • IT infrastructure upgrades

  • Server deployments & migrations

  • Cloud strategy & cloud migrations (Microsoft 365, Azure, etc.)

  • Security and compliance planning

  • Technology roadmap development

  • Office moves & network build-outs

Smart Solutions for Long-Term Growth

We align your technology with your business strategy—reducing costs, improving performance, and enabling scalability.

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Cyber Security Services

Protecting Your Business From Modern Threats

Cyberattacks are more sophisticated than ever. PC Planet delivers layered, business-grade cybersecurity solutions designed to protect your data, systems, and reputation.

Our Cybersecurity Services Include:

  • Endpoint Detection & Response (EDR/XDR)

  • Email protection & phishing defense

  • Firewall management & secure configurations

  • Multi-factor authentication (MFA)

  • Security awareness training for employees

  • Network vulnerability assessments

  • Compliance-driven security frameworks (HIPAA, PCI, NIST, etc.)

Your Shield Against Risk

We implement preventative, detective, and corrective controls to keep your business secure—so threats are stopped before they cause downtime or data loss.

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On-Site & Remote Support

Fast, Professional Support—Wherever You Need It

Your business can’t wait when technical issues arise. We provide reliable on-site and remote assistance to keep your team productive.

Support Options:

  • Secure remote troubleshooting

  • On-site dispatch for complex or hardware-related issues

  • Workstation and server repairs

  • New device setups & deployments

  • Network diagnostics & repairs

Minimize Disruption, Maximize Productivity

Our team resolves issues quickly and professionally—keeping your business moving with minimal downtime.

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Backup & Disaster Recovery

Your Data—Protected, Encrypted, and Always Recoverable

Data loss can stop a business in its tracks. PC Planet provides robust backup and disaster recovery (BDR) solutions that ensure your information is safe and recoverable when disaster strikes.

BDR Solutions Include:

  • Local & cloud-based backups

  • Automated backup scheduling

  • Disaster recovery planning

  • Quick restore of files, systems, or full servers

  • Ransomware-protected backup systems

  • Business continuity planning

Stay Operational—No Matter What

With our BDR solutions, your business stays resilient—even during hardware failure, cyberattacks, or natural disasters.

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LEVELS OF IT SUPPORT

Fully Managed IT Support

Get a dedicated team of IT experts managing your technology—like an in-house team, without the overhead.

Co-Managed IT Support

Need extra IT muscle? We support your team with fast, local help—onsite or remote—boosting security and filling tech gaps.

Project Based IT Support

Need IT help only when you need it? Our project-based support gives on-demand, scalable solutions for your business or nonprofit.

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